The results of the Arizona State University Alpha Roofing Rating System were recently posted, and Washington Roofing & Insulation (WRI) is proud to announce we again received a high 9.8 rating as set by the Performance Based Studies Research Group (PBSRG). The maximum rating is a 10.
During the process of renewal for the rating, the PGSRG (a third-party research organization) surveyed our client base and conducted comprehensive field tests over 1,427,600 square feet of WRI installed commercial roofs. Ratings were based upon roofing leaks, customer satisfaction with product and customer satisfaction with contractor. All respondents said they were 100% satisfied with the process. The oldest roof surveyed was 28 years old.
There are only 14 roofing contractors in the United States that participate in this study and WRI received the highest rating given this year.
You can view the latest report by going to the PBSRG website and downloading the pdf file here.
Tuesday, October 2, 2012
Thursday, September 13, 2012
An Energy Conservation Idea for Building Owners
We have always been interested in energy conservation, which is one of the things that got us started with Spray Polyurethane Foam Roofing in the first place over 35 years ago. Though out the years we were naturally led to maximizing an owner's investment through quality products and installation for the entire building "envelope," which then started to include Polyurethane Foam Air Barrier and Fluid Applied Air Barrier services.
For building owners and our clients it all boils down to this: decreasing your energy consumption and increase profits while protecting the health of the occupants.
As there are many ways for to accomplish this, we found an article interesting in the Commercial Construction & Renovation July/August 2012 issue which talked about ways to reduce building HVAC costs with site-recovered energy by using Energy Recovery Wheel Technology, or Enthalpy Wheels.
According to the article, enthalpy wheels "transfer energy by rotating between outdoor air and exhaust air streams to transfer heat and moisture from one airstream to another." It retrieves the wasted energy in building exhaust air and recycles it and allows the building to increase outdoor air levels without making your HVAC unit work harder.
It also helps enable building owners to participate in energy programs. Energy recovery wheels are available from most HVAC OEMs and distributors.
For building owners and our clients it all boils down to this: decreasing your energy consumption and increase profits while protecting the health of the occupants.
As there are many ways for to accomplish this, we found an article interesting in the Commercial Construction & Renovation July/August 2012 issue which talked about ways to reduce building HVAC costs with site-recovered energy by using Energy Recovery Wheel Technology, or Enthalpy Wheels.
According to the article, enthalpy wheels "transfer energy by rotating between outdoor air and exhaust air streams to transfer heat and moisture from one airstream to another." It retrieves the wasted energy in building exhaust air and recycles it and allows the building to increase outdoor air levels without making your HVAC unit work harder.
It also helps enable building owners to participate in energy programs. Energy recovery wheels are available from most HVAC OEMs and distributors.
Friday, August 24, 2012
We Don't Take Being a Performance Based Contractor Lightly
A Performance Based Contractor is a contractor who withstands rigorous annual inspections from the Arizona State University Performance Based Studies Research Group (PBSRG), a third party group of researchers and educators whose mission is to continually develop tools and processes to "improve the procurement and delivery of projects and services, as well as the measurement of internal operations and personnel."
Each year, Washington Roofing and Insulation provides a list of finished NEOGARD roof coating projects that the PBSRG scrutinizes to determine sustainability and customer satisfaction. PBSRG researchers send out surveys and inspect each project, then provide a rating back from 1-10, with ten being the highest amount of satisfaction.
Washington Roofing and Insulation is proud to one of 14 Performance Based Contractors in the entire United States.
But what does that mean to you?
That means we undergo tedious research and inspections which keeps pushing us to perform at our very highest. Our goal is for our customers to be satisfied throughout the life of their roof. With proper *maintenance the life of your roof should be as long as the life of the building.
To learn more about our status as a Performance Based Alpha Contractor, visit the PBSRG website.
Each year, Washington Roofing and Insulation provides a list of finished NEOGARD roof coating projects that the PBSRG scrutinizes to determine sustainability and customer satisfaction. PBSRG researchers send out surveys and inspect each project, then provide a rating back from 1-10, with ten being the highest amount of satisfaction.
Washington Roofing and Insulation is proud to one of 14 Performance Based Contractors in the entire United States.
But what does that mean to you?
That means we undergo tedious research and inspections which keeps pushing us to perform at our very highest. Our goal is for our customers to be satisfied throughout the life of their roof. With proper *maintenance the life of your roof should be as long as the life of the building.
To learn more about our status as a Performance Based Alpha Contractor, visit the PBSRG website.
*Proper maintenance is recoating your roof at the end of your warranty period. Normal recoating is every 8-10 years.
Wednesday, June 20, 2012
Tiffany Ridge Elementary Project
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| Southwest elevation during spray foam process. |
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| Brick ledge by brick mason. |
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| Completed building. |
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| Front of completed building. |
Friday, June 1, 2012
We Will Come Back
When we consult with people on their roofing problems and discuss specific solutions, the biggest question we are asked, with no doubt, is:
"Will you come back?"
In every industry there are those unethical contractors who either take off with the money and don't return or finish the job but are never available for questions or to solve problems. In many cases with talking to potential clients, we have to convince them that Washington Roofing and Insulation will service them on a continual basis.
With clients located across the midwest we do a lot of driving . . . but we are prepared for that. In fact, we have evened opened up a new branch of Washington Roofing and Insulation in Claremore, Oklahoma, which has provided our Oklahoma and Texas clients with a faster response time. It is ran by a gentleman named Chuck Grubbs (we will talk about this further in a later post.)
Since 1978 we have met the challenge of scheduling, service calls and client emergencies. We keep three and four crews busy at all times and are dedicated to superior service and bend over backwards to keep customers satisfied.
Bottom line? We will be there when you need us. We will come back.
"Will you come back?"
In every industry there are those unethical contractors who either take off with the money and don't return or finish the job but are never available for questions or to solve problems. In many cases with talking to potential clients, we have to convince them that Washington Roofing and Insulation will service them on a continual basis.
With clients located across the midwest we do a lot of driving . . . but we are prepared for that. In fact, we have evened opened up a new branch of Washington Roofing and Insulation in Claremore, Oklahoma, which has provided our Oklahoma and Texas clients with a faster response time. It is ran by a gentleman named Chuck Grubbs (we will talk about this further in a later post.)
Since 1978 we have met the challenge of scheduling, service calls and client emergencies. We keep three and four crews busy at all times and are dedicated to superior service and bend over backwards to keep customers satisfied.
Bottom line? We will be there when you need us. We will come back.
Monday, May 28, 2012
The Lucky Flock of Geese
Chuck Carpenter, owner of Washington Roofing and Insulation, once told me a story about when he was a young kid back from the military. Since it is Memorial Day, it seemed like a good time to share.
He and his buddy had returned home and were offered an opportunity to go goose hunting with a guide for free. The guide wanted to pay respects for the young men, thank them for the service they provided the country, and take them on a hunt.
The guide was excellent, calling to the birds over Cheyenne Bottoms in Great Bend, Kansas, bringing them closer to the boys. There were many geese coming in and the guide told them to get ready. When the time came the birds were so close that they could have jumped up to tackle them. The guide said, "NOW" and chuck and his buddy started to shoot.
After the dust settled, the two military boys anxiously looked around to count their prizes.
Not a bird had been dropped.
After the group got back home, the guide looked at the sheepish crew and said, "Do you want to know why you didn't bring down any geese?"
Chuck and his friend were very embarrassed. Excellent shooters, they couldn't understand what happened.
"It is because you didn't focus, boys. You shot randomly. You need to pick one bird at a time, and focus."
Chuck learned a very big lesson that day. He told me it has helped him through life and is one of the reasons Washington Roofing and Insulation is successful. Each job, each client . . . gets his ultimate attention . . . his focus. And who would have thought that it all boiled down to a flock of lucky geese and a professional hunting guide.
He and his buddy had returned home and were offered an opportunity to go goose hunting with a guide for free. The guide wanted to pay respects for the young men, thank them for the service they provided the country, and take them on a hunt.
The guide was excellent, calling to the birds over Cheyenne Bottoms in Great Bend, Kansas, bringing them closer to the boys. There were many geese coming in and the guide told them to get ready. When the time came the birds were so close that they could have jumped up to tackle them. The guide said, "NOW" and chuck and his buddy started to shoot.
After the dust settled, the two military boys anxiously looked around to count their prizes.
Not a bird had been dropped.
After the group got back home, the guide looked at the sheepish crew and said, "Do you want to know why you didn't bring down any geese?"
Chuck and his friend were very embarrassed. Excellent shooters, they couldn't understand what happened.
"It is because you didn't focus, boys. You shot randomly. You need to pick one bird at a time, and focus."
Chuck learned a very big lesson that day. He told me it has helped him through life and is one of the reasons Washington Roofing and Insulation is successful. Each job, each client . . . gets his ultimate attention . . . his focus. And who would have thought that it all boiled down to a flock of lucky geese and a professional hunting guide.
Monday, May 7, 2012
Retail Box Store Has Leaky Roof
(Warning, this blog post will be more opinionated than normal.)
As a professional roofing contractor working across the Midwest in Kansas, Missouri, Oklahoma, Texas and Iowa, we work hard to keep these blog posts fairly neutral in nature and try to present material in a professional manner -- leaving the opinions up to the reader.
But not this time. This time will be personal and a bit more opinionated . . . apologies in advance if anyone is offended.
On my day "away from the office" I was making the required "errand" rounds throughout the Kansas City metro which required me to stop off at one of the larger retail chains in the area. It was Sunday, and the rain decided to follow me around the area to let me know that I may want to come back in another life as a duck.
As I entered the establishment and started to shop, I noticed buckets scattered throughout in various isles of the store. Upon further inspection (and inspect, I did) it was obvious they were "catching drips" buckets. Their roof was leaking . . . and it was leaking everywhere.
Not only was this an inconvenience to employees and shoppers, but it also sent off a huge warning signal. Is upper management so unorganized that they cannot prepare for roof maintenance issues? Does the company not have the funds available? Are they using "cheap" subcontractors for quantity, not quality products and craftsmanship? Talk about a liability situation . . . throw some buckets and moisture on the floors with people pushing shopping carts around and cross your fingers. How can such a huge corporation with chains throughout most of the United States allow such a disaster?
Perhaps my concern is due, in part, to the fact that I am part of the roofing industry and I know how important it is to maintain your roof, especially in the commercial arena. Or perhaps my concern is due to the fact I am a consumer, a parent and a resident of the area. Whichever way, I ponder what the next "storm" will bring for that particular facility.
As a professional roofing contractor working across the Midwest in Kansas, Missouri, Oklahoma, Texas and Iowa, we work hard to keep these blog posts fairly neutral in nature and try to present material in a professional manner -- leaving the opinions up to the reader.
But not this time. This time will be personal and a bit more opinionated . . . apologies in advance if anyone is offended.
On my day "away from the office" I was making the required "errand" rounds throughout the Kansas City metro which required me to stop off at one of the larger retail chains in the area. It was Sunday, and the rain decided to follow me around the area to let me know that I may want to come back in another life as a duck.
As I entered the establishment and started to shop, I noticed buckets scattered throughout in various isles of the store. Upon further inspection (and inspect, I did) it was obvious they were "catching drips" buckets. Their roof was leaking . . . and it was leaking everywhere.
Not only was this an inconvenience to employees and shoppers, but it also sent off a huge warning signal. Is upper management so unorganized that they cannot prepare for roof maintenance issues? Does the company not have the funds available? Are they using "cheap" subcontractors for quantity, not quality products and craftsmanship? Talk about a liability situation . . . throw some buckets and moisture on the floors with people pushing shopping carts around and cross your fingers. How can such a huge corporation with chains throughout most of the United States allow such a disaster?
Perhaps my concern is due, in part, to the fact that I am part of the roofing industry and I know how important it is to maintain your roof, especially in the commercial arena. Or perhaps my concern is due to the fact I am a consumer, a parent and a resident of the area. Whichever way, I ponder what the next "storm" will bring for that particular facility.
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