The results of the Arizona State University Alpha Roofing Rating System were recently posted, and Washington Roofing & Insulation (WRI) is proud to announce we again received a high 9.8 rating as set by the Performance Based Studies Research Group (PBSRG). The maximum rating is a 10.
During the process of renewal for the rating, the PGSRG (a third-party research organization) surveyed our client base and conducted comprehensive field tests over 1,427,600 square feet of WRI installed commercial roofs. Ratings were based upon roofing leaks, customer satisfaction with product and customer satisfaction with contractor. All respondents said they were 100% satisfied with the process. The oldest roof surveyed was 28 years old.
There are only 14 roofing contractors in the United States that participate in this study and WRI received the highest rating given this year.
You can view the latest report by going to the PBSRG website and downloading the pdf file here.
Showing posts with label Performance Based Contractor. Show all posts
Showing posts with label Performance Based Contractor. Show all posts
Tuesday, October 2, 2012
Friday, August 24, 2012
We Don't Take Being a Performance Based Contractor Lightly
A Performance Based Contractor is a contractor who withstands rigorous annual inspections from the Arizona State University Performance Based Studies Research Group (PBSRG), a third party group of researchers and educators whose mission is to continually develop tools and processes to "improve the procurement and delivery of projects and services, as well as the measurement of internal operations and personnel."
Each year, Washington Roofing and Insulation provides a list of finished NEOGARD roof coating projects that the PBSRG scrutinizes to determine sustainability and customer satisfaction. PBSRG researchers send out surveys and inspect each project, then provide a rating back from 1-10, with ten being the highest amount of satisfaction.
Washington Roofing and Insulation is proud to one of 14 Performance Based Contractors in the entire United States.
But what does that mean to you?
That means we undergo tedious research and inspections which keeps pushing us to perform at our very highest. Our goal is for our customers to be satisfied throughout the life of their roof. With proper *maintenance the life of your roof should be as long as the life of the building.
To learn more about our status as a Performance Based Alpha Contractor, visit the PBSRG website.
Each year, Washington Roofing and Insulation provides a list of finished NEOGARD roof coating projects that the PBSRG scrutinizes to determine sustainability and customer satisfaction. PBSRG researchers send out surveys and inspect each project, then provide a rating back from 1-10, with ten being the highest amount of satisfaction.
Washington Roofing and Insulation is proud to one of 14 Performance Based Contractors in the entire United States.
But what does that mean to you?
That means we undergo tedious research and inspections which keeps pushing us to perform at our very highest. Our goal is for our customers to be satisfied throughout the life of their roof. With proper *maintenance the life of your roof should be as long as the life of the building.
To learn more about our status as a Performance Based Alpha Contractor, visit the PBSRG website.
*Proper maintenance is recoating your roof at the end of your warranty period. Normal recoating is every 8-10 years.
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